17 jobs found

Customer Experience Manager (CEM)

Paris Boulogne-Billancourt

As CEM you directly support Hilti’s business strategy of Customer Engagement. You are the prime mover for the continuous improvement of the ‘Hilti Customer Experience’. This covers the entirety of the interactions a customer has with any Hilti channels, products, software & services, both in the digital & real world, worldwide & across all functions. The Customer Experience Team mission is to create best value through deep customer centricity across the organization.

Marketing Automation Technology Specialist (H/F) – CDI

Paris Boulogne-Billancourt

A Marketing Automation Technology Specialist owns an assigned (portfolio of) digital marketing technology solution(s), from early selection to implementation and maintenance. In a context where we constantly reshape the way we do marketing and sales, top-notch technology solutions are critical to maximize the potential of our multi-channel system.

Senior Social Media Manager – Operations (H/F) – CDI

Boulogne-Billancourt

You will be responsible for making sure our initiatives on social platforms run smoothly and at the highest performance by providing teams across the globe with the best social media management tools, legacy system integrations as well as actionable recommendations based on continuous, extensive content performance testing – at scale.

Digital Marketing Manager

Brussels

We are looking for a specialist in automation and digital media campaigns to support our Marketing team. The Marketing Automation and Acquisition Manager will be the referent and coordinator for the paid media campaigns for Belgium. You will be the main driver for the creation and management of acquisition and loyalty campaigns across the media for Belgium and Luxembourg. The post will be based in Brussels. You will manage 3 direct reports across branding, communication & Hilti Online.

Senior Social Media Manager – Social Sales (H/F) – CDI

Paris Boulogne-Billancourt

You will be responsible for establishing Social Sales initiatives (e.g. live demos) to initiate meaningful conversations with our customer to generate qualified leads to our salesforce & website. You will be leading a team of social sales & content experts helping us expand Hilti’s sales experience in the digital world.

Senior Social Media Manager – Social Sales (H/F)- CDI

Paris Boulogne-Billancourt

Vous intégrez le pôle Social Platform et êtes chargé(e) d'introduire, avec votre équipe, les initiatives Social Sales chez Hilti. L’objectif est de créer des discussions pertinentes avec nos clients et générer des leads qualifiés pour nos forces commerciales et notre site internet. Vous gèrerez une équipe d’experts de social sales et de contenus afin de renforcer l’expérience client chez Hilti dans le monde digital.

Senior Social Media Manager – Customer Success (H/F) – CDI

Paris Boulogne-Billancourt

Vous serez en charge d'aider nos clients à réussir dans ce qu'ils entreprennent, en résolvant leurs problèmes en temps réel grâce à des initiatives telles que le service client assisté par l'IA sur les réseaux sociaux, le conseil proactif ainsi que le contenu en libre accès à la demande. En tant qu’équipe, vous assurez des solutions rapides et précises en mettant le client au sein de vos actions.

Senior Social Media Manager – Customer Success (H/F) – CDI

Paris Boulogne-Billancourt

You will be responsible for empowering customers to be successful in what they do, by solving their problems in real time through initiatives like AI-supported social customer service, proactive consultation and on-demand self-service content. You and your team will deliver fast & thorough solutions in the spirit of ‘customer first’!

Technical Developer BI & Analytics (H/F) – CDI

Paris Boulogne-Billancourt

Nous recherchons notre Technical Developer pour participer au development et déploiement de nos solutions techniques aux problématique business du Groupe Hilti, en étroite collaboration avec l’équipe Digital Performance Intelligence rattachée à la direction Digital Marketing Services. Si vous êtes enthousiaste à l’idée de rejoindre une équipe de passionnés dans un cadre exceptionnel et international, nous vous attendons dans notre nouveau siège à Boulogne-Billancourt!

Technical Developer BI & Analytics (H/F) – CDI

Paris Boulogne-Billancourt

We are looking for a Technical Developer to support our Digital Performance Intelligence team to manage and implement business intelligence and analytics solutions across the company. If you’re an enthusiastic, innovative problem solver, and hungry for a new adventure, an exciting job and an international workplace is waiting for you in Paris!

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